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Licensee safetySubject 13 of 19

Check-in procedure

A check-in procedure is a planned communication process that confirms a licensee's status and triggers action when contact is missed.

Also called: check-in

Direct answer

What does check-in procedure mean?

A check-in procedure is a planned communication process that confirms a licensee's status and triggers action when contact is missed.

Exam cue: The procedure needs a schedule, responsible contact and clear escalation steps.

What does it look like in a question?

Example

An agent checks in before and after a vacant-property showing, and the office responds if the second check-in is missed.

Common exam trap

What should you not confuse it with?

A casual text without a response plan is not a complete check-in procedure.

Sources used1 reference with section locators

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