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Licensee safetySubject 13 of 19

Check-in procedure

A planned communication process that confirms a licensee's status and triggers action when contact is missed.

Also called: check-in

Direct answer

What does Check-in procedure mean?

A planned communication process that confirms a licensee's status and triggers action when contact is missed.

Exam cue: The procedure needs a schedule, responsible contact and clear escalation steps.

What does it look like in a question?

New York example

An agent checks in before and after a vacant-property showing, and the office responds if the second check-in is missed.

Common exam trap

What should you not confuse it with?

A casual text without a response plan is not a complete check-in procedure.

Related licensee safety terms

Incident reportA factual written record of an accident, threat, injury, near miss, property loss or other significant event.Open-house safetyThe procedures used to reduce risk to people, property and information during a public showing.Prospect identificationThe process of confirming and recording appropriate identifying information before meeting an unfamiliar prospect.Risk reductionPractical action that lowers the likelihood or severity of harm without claiming to eliminate all risk.Safety planA written set of procedures for reducing risk and responding to foreseeable incidents during real estate work.
Sources used1 reference with section locators

The curriculum citation confirms exam scope. Definition and rule citations support the explanation itself. Links and locators were checked on August 26, 2026.

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